Contact Falcon Main Limited
For service enquiries, support requests, billing questions or complaints, please contact us using the details below.
Legal name: Falcon Main Limited
Company registration number: 74967244
Registered address: Unit A, 3/F., Cheong Sun Tower, 116-118 Wing Lok street, Sheung Wan HK
Email: info@falconmainltd.com
Website: https://falconmainltd.com/
Support response time
We aim to respond to business enquiries and support requests within 2 business days. Complex requests may require additional review time.
Complaints
If you are not satisfied with our services, please send a written complaint to info@falconmainltd.com with your company name, invoice number, contact details and a description of the issue. We aim to acknowledge complaints within 2 business days and provide a response within 10 business days where possible.
Payment disputes
If you believe a payment was made in error, please contact us first so we can review the matter and respond directly.